March 17, 2020 

Dear Residents, Families, and Associates, 

As you know, our primary focus at The Saybrook at Haddam is on improving the lives of seniors, their families, and each other. As of this writing, there continues to be no known cases of Coronavirus in our community. The Saybrook at Haddam has been discussing our interventions and protocols and seeking further advice and guidance from state and local government agencies.  

On the advice of these agencies, as of today, March 17, 2020 we are implementing the CDC recommended skilled nursing home protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances. If you wish to deliver supplies for your loved one, we ask that you drop them off outside the front door, clearly labeled with the resident name, and call us at 860-345-3779 to notify us. We will deliver them as indicated. 

Communal dining will be curtailed by encouraging residents to eat in their apartments and limiting dining to small groups.  Additionally, we cancelled all group activities and programs within the community. These are not decisions we made lightly. We know the positive impact of socialization, visitors, dining and effective programming has on our residents and believe that this is the best course of action.  

We continue to utilize infection control measures to keep our community clean and disinfected in addition to reminding residents and associates about frequent hand washing, not touching their faces, covering coughs and sneezes, and notifying Wellness if they aren’t feeling well.  

This situation is fluid and we will continue to update our families on steps we are taking while balancing the need to maintain important family contact and our desire to create a happy and engaging home for all residents. Our community has access to alternative methods to support communication and virtual visits via FaceTime and Skype, and we encourage families to reach out and engage with these options.  

To all our associates, THANK YOU! We appreciate your dedication and commitment to fulfilling the service promise that we have with our residents and families and we are here to support you.  

If you have specific questions, please reach out to Perry Phillips, our Executive Director, and/or another member of the leadership team.  

Sincerely, 

The Saybrook at Haddam